AuraKasino Security Rules

Introduction At AuraKasino, we’re all about keeping things safe and sound for you, covering all bases from financial to IT and legal security.

Confidentiality Commitment We keep your info under lock and key, only sharing details if the big legal guns ask us to, or if someone steps out of line with our rules.

Personal Security Touch Choosing your login and password is a bit like picking a secret handshake. We trust you to keep it under wraps, but if you think someone’s caught on, give our customer service a shout, and they’ll help you change it pronto!

Financial Security

  • Variety is the Spice of Life: We’ve got all sorts of payment methods to keep things interesting and secure.

  • Credit Card Savvy: Sometimes your card might get shy and decline a transaction due to our ultra-secure systems. No worries though, just try again or use another method!

  • Tech-Smart: From SSL encryption guarding your application form to hardcore hash keys keeping your password safe, we’re on it! And yes, you’ll get a confirmation email when you sign up, but we’ll keep your password to ourselves.

Forgot Your Password? No Problem! Forgot your secret code? Hit up our site, request a reset, and check your email for a temporary lifeline to get you back in the game.

Extra Verification Steps Before we make moves with your money, we might ask for some paperwork to prove you’re you. It’s all part of our plan to keep things above board and comply with those pesky anti-money laundering rules.

Banking Privacy Promise What happens between your bank and ours stays between your bank and ours. And yes, your credit card number is our little secret, safe from prying eyes unless the law says otherwise.

IT Security

  • Fun Without the Risk: Our games are all about having a good time without going overboard. We monitor and test our systems to keep it that way.

  • Legally Secure: We play by the rules to keep you safe, focusing on proper game use, protecting our players, stopping money laundering, and looking out for the public interest.

  • Security Checks: We might do a little detective work to keep our community safe. That means checking up on your info now and then to make sure everything’s tip-top. Don’t worry, it’s all part of our commitment to keeping you and your gameplay secure.

We’re here to make sure your AuraKasino experience is as fun and safe as possible, looking after your information with the utmost care and keeping things strictly confidential, just how you like it!

 

 

AuraKasino Privacy Policy

Last Updated: March 18, 2025

 
Your Privacy Matters

At AuraKasino, we take your privacy seriously. We know that trusting us with your personal information is a big deal, and we’re committed to keeping it safe, secure, and only using it in ways that benefit you. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and how you can manage your privacy settings.

By using AuraKasino, you agree to this policy, so we encourage you to give it a read. If you have any questions, our support team is always here to help.

 
Who We Are

AuraKasino is operated by CCR Enterprise Gaming SRL and is licensed by the Kahnawake Gaming Commission under Client Provider Authorization Nº 00966, issued on July 17, 2024. We fully comply with data protection regulations and ensure that your information is handled with the highest security standards.

As your data controller, we determine how and why your personal data is used, making sure it stays safe and is handled lawfully.

 
The Data We Collect

We only collect what we need to provide you with a seamless, secure, and enjoyable gaming experience. Here’s what that includes:

  • Identity Data: Your first name, last name, username, date of birth, and gender.
  • Contact Data: Your billing address, email, phone number, and any details you provide during registration.
  • Correspondence Data: Any info you share when you contact customer support, join promotions, or report an issue.
  • Transaction Data: Details of deposits, withdrawals, bets placed, and winnings.
  • Technical Data: Your IP address, login data, browser type, time zone, and device information.
  • Profile Data: Your username, password, and gameplay preferences.
  • Usage Data: Information on how you interact with our website and games.
  • Marketing & Communication Preferences: Whether you want to receive promotional offers and updates.
  • Aggregated Data: General statistics (this is not personal data as it does not identify you directly).
  • Other Personal Data: Any info provided for KYC (Know Your Customer) verification or self-exclusion requests.
 
How We Collect Data
  • Directly from You – When you sign up, deposit funds, contact support, or interact with our website.
  • Automatically – Through cookies, website tracking, and log files.
  • From Third Parties – Payment providers, ID verification services, fraud prevention agencies, or marketing partners.

We never collect personal data without your knowledge.

 
Why We Use Your Data

We only process your personal information when there’s a legal reason to do so. These include:

1. To Provide You with Our Services (Contractual Obligation)

  • Creating and managing your account
  • Processing deposits, withdrawals, and game transactions
  • Enforcing our Terms & Conditions
  • Providing customer support

2. To Comply with Legal & Regulatory Requirements

  • Verifying your age and identity
  • Preventing fraud, money laundering, and illegal activities
  • Complying with Kahnawake Gaming Commission regulations
  • Monitoring responsible gaming practices

3. When You Have Given Us Your Consent

  • Sending you marketing emails and promotions (you can opt-out anytime)
  • Personalizing your gaming experience
  • Monitoring your deposit, loss, and bet limits if you set them

4. When We Have a Legitimate Interest

  • Improving our services and website functionality
  • Conducting research and analytics to enhance user experience
  • Ensuring platform security and preventing unauthorized access
 
Who We Share Your Data With

We do not sell your data, but we may share it with trusted third parties for specific and necessary purposes, including:

  • Regulatory Authorities – Kahnawake Gaming Commission and financial oversight bodies when required.
  • Payment Processors – To facilitate deposits and withdrawals securely.
  • Fraud Prevention & Verification Services – To confirm identity and prevent fraudulent activities.
  • Marketing & Analytics Providers – To improve our promotions and tailor your experience.
  • Other Companies in Our Group – If we work with partners or affiliates to deliver better services.

All third parties must comply with strict data protection policies and cannot use your information for anything beyond what is necessary.

 
Where Your Data is Stored & Transferred

AuraKasino operates globally, which means your data may be processed outside of your home country. We take extra precautions to ensure that all data transfers meet Kahnawake data protection standards and that your information stays secure.

If data is transferred outside of Kahnawake-approved jurisdictions, we use:

  • Standard Contractual Clauses (SCCs) that guarantee data protection.
  • Encryption & Secure Storage to prevent unauthorized access.

Regardless of where your data is stored, it is always handled with the highest level of security.

 
How Long We Keep Your Data

We keep your data only as long as necessary to:

  • Provide our services and comply with legal requirements
  • Resolve disputes and enforce our policies
  • Maintain financial and tax records as required by law

In most cases, personal data related to gaming activity is stored for up to 10 years, in line with Kahnawake gaming regulations.

Once the retention period expires, we securely delete or anonymize your data.

 
Your Rights Over Your Data

You have full control over your personal data, and we respect your rights, which include:

  • Access – Request a copy of the data we hold about you.
  • Correction – Fix any inaccurate or outdated information.
  • Deletion – Ask us to delete your data when there’s no valid reason to keep it.
  • Objection – Stop us from using your data for marketing or other legitimate interest-based processing.
  • Restriction – Request limited use of your data under certain conditions.
  • Portability – Receive a digital copy of your data (where applicable).

To make a request, email [email protected] and we’ll respond as quickly as possible.

If you feel that we haven’t handled your data properly, you also have the right to file a complaint with the Kahnawake Gaming Commission.

 
Keeping Your Data Safe

We take data security seriously and use advanced measures to protect your personal information, including:

  • Encryption – Your data is stored and transmitted securely.
  • Access Control – Only authorized personnel can access your information.
  • Fraud Prevention – Continuous monitoring to detect and prevent suspicious activity.
  • Secure Payments – Your financial transactions are handled with top-tier security standards.

In the unlikely event of a data breach, we will notify you and the relevant authorities immediately.

 
Marketing & Communications

We’d love to keep you updated about bonuses, promotions, and new games – but only if you want us to!

  • You can opt-in or out of marketing emails anytime in My Account settings.
  • We never spam or share your contact info with third parties for marketing purposes.
  • If you change your mind, you can update your preferences at any time.
 
Third-Party Websites

Our website may contain links to third-party sites (such as payment providers or game developers). Please note that we are not responsible for their privacy policies, so we encourage you to review their terms before sharing any personal data.

 
Changes to This Privacy Policy

We may update this policy from time to time to reflect legal or operational changes.

If there are major updates, we’ll notify you via email or a website banner. The "Last Updated" date at the top will always indicate the most recent version.

 
Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, you can reach us at:

Email: [email protected]

We’re here to help – and to make sure your privacy is always protected!

 

This Privacy Policy is designed to be clear, transparent, and player-friendly – because your privacy is as important as your gameplay experience at AuraKasino!

 

 

Cookies, IP Addresses, and Log Files Policy.

1. Collection and Processing of Information

  • At AuraKasino, we collect data related to your device and usage to enhance our website and gaming services. This includes your IP address, device type, operating system, browser type, email client, as well as details like traffic patterns, log files, and the timing and frequency of your visits. This information is essential for system administration, optimal functionality of our website and games, reliable service delivery, and heightened security measures aimed at system integrity (preventing hacking and unauthorized access).

2. Understanding and Utilizing Cookies

  • AuraKasino employs cookies—small text files stored on your device—to ensure our website and games operate seamlessly. These cookies store non-personally identifiable information to facilitate enhanced functionality and user experience. Our use of cookies includes:

    • Access facilitation to requested secure areas. Without these cookies, features like secure login would be unavailable.

    • Preference memory to enhance and personalize your site navigation and interactions.

    • Load balancing to improve website performance by managing server workload.

    • User interface customization, remembering your settings for subsequent visits.

    • Integration with your social media networks.

    • Anonymous analytics to gauge and improve how you engage with our site and games.

    • Targeted advertising to provide relevant promotional content and evaluate campaign effectiveness.

3. Third-Party Cookie Collaboration

  • We collaborate with trusted third-party service providers who may also set analytics and advertising cookies on your device. These cookies help analyze your preferences and elevate the quality of our services, adhering strictly to the terms outlined here.

4. Your Consent and Control

  • By registering with AuraKasino, you acknowledge and consent to our use of cookies on your devices, essential for enhancing our services and your experience. This consent will be considered active until you choose to disable cookies in your browser settings. Please be aware that disabling cookies may impact the functionality of our services, and FAuraKasino cannot be held liable for any resulting inconvenience or loss.

5. Safety and Duration of Cookie Storage

  • The cookies we use are safe and crucial for the delivery of our services, stored on your device for no longer than one year. Cookie storage durations by third parties are determined by those parties.

6. Managing Your Cookie Preferences

  • You have the ability to refuse or disable cookies at any time through your browser settings. Keep in mind, however, that opting out may affect the quality of your experience and may prevent access to certain parts of our website or games. AuraKasino disclaims any responsibility for losses or damages that may arise from your decision to disable cookies.

This policy underscores AuraKasino’s commitment to maintaining a secure, efficient, and enjoyable gaming environment, while respecting your preferences and privacy.